公共营养师如何与患者沟通?
Answer:
1. Active Listening:
- Pay close attention to the patient's verbal and nonverbal cues.
- Ask clarifying questions to ensure understanding.
- Avoid interrupting or offering unsolicited advice.
2. Empathy and Respect:
- Acknowledge the patient's feelings and concerns.
- Use respectful and non-judgmental language.
- Validate their experiences and perspectives.
3. Shared Decision-Making:
- Involve the patient in the decision-making process.
- Ask for their input on nutrition goals, preferences, and challenges.
- Provide clear and understandable information about the proposed plan.
4. Clear and Concise Communication:
- Use simple and easy-to-understand language.
- Avoid medical jargon or technical terms.
- Provide clear instructions and expectations.
5. Regular Check-Ins:
- Schedule regular follow-up appointments to monitor progress and address any concerns.
- Provide ongoing feedback and support.
- Encourage the patient to ask questions and seek clarification.
6. Patient Education:
- Educate the patient about the importance of nutrition for their health.
- Provide information about nutrient benefits, risks, and food choices.
- Encourage the patient to adopt healthy eating habits.
7. Feedback and Accountability:
- Provide regular feedback on the patient's progress.
- Offer support and encouragement.
- Hold the patient accountable for their nutrition goals.
8. Cultural Sensitivity:
- Be aware of the patient's cultural background and preferences.
- Use inclusive language and avoid assumptions.
- Respect the patient's beliefs and values.